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Docs Commands Reference Ticket Commands

Ticket Commands

This reference is generated from the command definitions shipped with AXON. Replace ? with your server's configured prefix. Required arguments use angle brackets; optional arguments use square brackets. Server module settings, cooldowns, target role hierarchy, and bot access still apply.

Slash Commands

/add-note <note>

Add a private staff note to the current ticket.

Member access: Manage Channels
AXON needs: View Channel, Send Messages

  • note: The note to add (only visible to staff) (required)

/apply <app_id>

Submit an application for a role or position.

Member access: Server members
AXON needs: View Channel, Send Messages

  • app_id: The application ID shown on the panel (required)

/staff-ratings <staff>

View a staff member's ticket support ratings.

Member access: Manage Channels
AXON needs: View Channel, Send Messages

  • staff: The staff member to check ratings for (required)

/ticket-close

Close the current support ticket.

Member access: Manage Channels
AXON needs: View Channel, Send Messages

/ticket-priority <level>

Set the priority level of the current ticket.

Member access: Manage Channels
AXON needs: View Channel, Send Messages

  • level: Priority level (required)

Prefix Commands

?addnote <text>

Add a private staff note to the ticket.

Member access: Manage Channels
AXON needs: View Channel, Send Messages, Manage Messages

  • text: Text (required)

Aliases: ?note, ?ticketnote

?staffratings

View staff performance ratings.

Member access: Manage Channels
AXON needs: View Channel, Send Messages

Aliases: ?ratings, ?rating

?ticketclose

Close and archive the current ticket.

Member access: Ticket owner or configured support staff
AXON needs: View Channel, Send Messages

Aliases: ?close, ?closeticket

?ticketpriority <level>

Set ticket priority.

Member access: Manage Channels
AXON needs: View Channel, Send Messages

  • level: Level (required)

Aliases: ?priority

Private staff notes

Use /add-note for private input and confirmation. Prefix notes appear as ordinary Discord messages before AXON can delete them; the bot requires Manage Messages and never repeats the note text in its channel confirmation. Both commands save notes to the ticket record.

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