Docs
›
FAQ & Troubleshooting
›
Common Issues
Common Issues
AXON isn't responding to commands
- Check that the relevant module is enabled in the Dashboard
- Make sure AXON has the Use Application Commands permission in that channel
- Try
/ping — if it responds, AXON is online but the feature module may be disabled
Role assignment isn't working
- Move the AXON role above the target role in Server Settings → Roles
- Verify AXON has Manage Roles permission
Logging embeds aren't showing
- Ensure the log channel is set in Dashboard → Logging
- Check AXON has Manage Webhooks and Send Messages in the log channel
- Confirm the specific log event is enabled (not just the module)
Dashboard shows "Not in any servers"
- You need Manage Server permission in a server where AXON is present
- Try logging out and back in
Economy balance reset / lost
- Economy data is stored per-server. Data persists as long as the database connection is active.
- If you need data restored, contact support